USE is committed to ensuring your privacy is protected. This Privacy Policy, sets out how USE ("USE", "us" or "we") uses and protects any information that you ("you" or "user") provide us when you use our services (“Services”) or our domain use.agency (“Site”). If you have questions or comments regarding this Privacy Policy, please contact us at ari[at]use.agency.
WHAT INFORMATION WE COLLECT AND HOW WE USE IT
To be able to use and subscribe to our Services, we may require you provide us with information that identifies you personally. This information may include:
(a) Identity Data including forenames, last name, maiden name, company or project name, city, country, and username or similar identifier.
(b) Contact Data may include invoicing; purchase order; home or work address, email address and telephone numbers, personal or job title, and position.
(c) Technical Data may include internet protocol (IP) address, browser type, and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices used to access this Website.
(d) Profile and Usage Data may include inquiries submitted by you, feedback and survey responses, and how you use our website, products, and services.
(e) Marketing Data may include details of any preference that you have advised us of in relation to marketing communications from us.
We may also collect non-personal data such as aggregated data which is data that may be obtained from your personal data, but which does not directly or indirectly identify you. This may include Usage Data detailing how you use our Site and the features and areas that you have interacted with.
The information we collect will primarily be used to verify your identity, to facilitate and use of our Services, to invoice you for our Services, and to correspond with you about the Service eg. Newsletters, information about our Service and other communication between you and us.
You can contact us at ari[at]use.agency to remove your email address from our mailing list at any time. A link to this effect is also provided in our mails.
We will not sell or share your personal information to any persons or third parties except when required by law for the investigation of illegal or criminal actives, the exercise of legal rights or in defense against any legal claims, to subcontractors when necessary for performing their duties or otherwise.
HOW WE ENSURE THE SECURITY OF YOUR INFORMATION
USE is committed to ensuring that your identifiable and non-identifiable personal information is secure. We have put in place suitable physical, electronic and managerial procedures to prevent unauthorised access, modification, disclosure, or loss of your identifiable personal information. However, we cannot assure your identifiable and non-identifiable personal information will never be disclosed in a nature that conflicts with this Privacy Policy. Additionally, we are not responsible for any breach of security or actions undertaken by any third parties that receive the information.
COOKIES
We may use a variety of methods, including "cookies" to collect information. The cookies used on our Site and Services are described below.
Performance Cookies
We collects cookies on our Site and/or Services to capture information about page visits (e.g. “performance cookies.”) This information is anonymous and we uses this information only internally to deliver the most effective content to our users. Information from the cookie is used to gauge page popularity, analyze traffic patterns on our Site and/or Services and guide development of other improvements to our sites and/or Services.
Functionality and Necessary Cookies
We do not require that you accept cookies and you may withdraw your consent to our use of cookies at any time by adjusting your browser's privacy settings, however, some functionality on our Site (e.g. “functionality cookies”), our product or service check-out process, and Services may be disabled or impaired if you decline to accept cookies ( e.g. “necessary cookies”).
Opting Out of Cookies
By using the Site and Services, you consent to the placement of the cookies referenced above. You can, however, set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. You may also change your cookie settings through preference options in our Site and/or Services, where applicable. Please be aware that upon selecting your preferences, that we will use a cookie to remember your preferences.
THIRD PARTY ADVERTISING TECHNOLOGIES
In addition to using cookies and related technologies as described above, we also may permit certain third party companies to help us tailor advertising, eg. remarketing, that we think may be of interest to users and to collect and use other data about user activities on our Site and/or Services (e.g., to allow them to tailor ads on third party services).
DATA STORAGE AND SECURITY
We may utilize third party vendors and hosting companies to provide the software, hardware, storage, networking and other necessary technology required to provide the Services.USE applies appropriate measures for the protection of the data which are collected during the registration process. We apply SSL technology. Our Services are hosted on servers which is located within the European Union. All data stored, are encrypted. The company processes the personal data of the users of our Site in a way which guarantees compliance with the law, as in force, for the protection of personal data. Without prejudice to more specific provisions/terms contained therein, we do not transfer or sell the data to third parties, legal or natural persons.
Our personnel, partners are legally bound to keep everything confidential and to comply with this policy and the data protection laws
DATA RETENTION
The length of time that we retain, and store data depends on the purpose for which it was collected. We will only store data for as long as is required to fulfill that purpose, or for the purpose of satisfying legal requirements.
Where you have requested that we provide you with marketing materials we will retain your data until such time as consent is withdrawn by you.
YOUR RIGHTS
The GDPR gives you a range of rights in relation to the personal data that we collect. You have the right to:
(a) Access your personal data. This right is commonly known as the ‘data subject access request’ and enables you to receive a copy of the personal data we hold about you. You will not need to pay a fee to access your personal data unless we can justifiably demonstrate that the request is repetitive or excessive. We will respond to all legitimate data access requests within one month, but we may need to obtain further information from you in order to confirm your identity and the legitimacy of the request.
(b) Request an update of the personal data. This enables you to have any incomplete or inaccurate data corrected.
(c) Erasure of your personal data. This enables you to ask us to delete personal data where there is no justifiable reason for us to continue to retain and process it. We may not always be able to delete the data such as if there is an ongoing contractual relationship between us or if we are legally required to retain the data.
(d) Object to processing of your personal data where we are relying on consent or our legitimate interests (or those of a third party) as the justification for processing the data.
(e) Restrict the processing of your personal data. This enables you to ask us to change the processing of your personal data. For example, you may wish to vary the basis on which we contact you.
(f) Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, machine-readable format.
(g) Withdraw consent. Where we are relying on consent to process your personal data you may withdraw that consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
You can exercise these rights at any time by writing to us at the address detailed above, or by email to ari[at]use.agency.
UPDATES AND CHANGES
From time to time, we may change or amend this privacy policy. We will notify you in advance before any changes take place.